By reading this article you can learn how to speak like a boss
Today’s leader has to have a global mindset because in today’s world. Many companies and businesses are in a multi-national management orientation that requires a new set of norms, rules, roles and networks to develop the communication habits of successful people.
Culture is a barrier that these leaders must overcome, as well as ethnocentrism, acculturation, and acculturation need to be addressed.
Culture is a barrier that these leaders must overcome, as well as ethnocentrism, acculturation, and acculturation need to be addressed.
World economics requires that a professional understands the political systems, economic systems, as well as the social hierarchies and the interactions between the diverse workforce that you find in the world today.
In today’s article, we are going to list the 10 qualities that a leader needs in order to communicate effectively in a globalized and multinational world that companies today find themselves in.
When you finish reading this article you will be able to take away the set of skills that you need to understand enough order for you to be able to manage in the 21st century postmodern world.
Habit # 1 instinct for language
The leader today must have an instinct for language; they have to understand language diversity is a reality in today’s world, and that high and low context languages exist simultaneously in the marketplace today.
While Americans use linear expressions and the language is explicit in its meaning. Other cultures such as China use a different form a high context language where meaning is variable, depending on the situation in which the languages used.
Which means a leader today must be flexible and be able to adapt to changes in body language, avoid conversational taboos, and understand informal and alternative language structures with certainty when working with the many different cultures that make up the world today.
Because culture and the nature of language determines, in many cases how people think. Language and cultural interaction with a high-level communication is often misunderstood or ignored by many businessmen today. This causes work stoppage, loss of revenue, and loss of credibility that often takes years to recover.
Habit # 2 understand oral and nonverbal communication patterns
To communicate effectively, a leader must understand oral and nonverbal communication patterns. Silence is often used in Asiatic countries in ways that Americans are unaware of and so today’s leader must be schooled in the use of silence and what it means. Depending on the culture, he is interacting with.
This includes leaders who work in the states because today’s workforce in America is made up of over 200 ethnic, religious, and ethnocentric groups. This must work together toward the common goals that the leader of the company has set.
Thought patterns are often shaped by Paralanguage, Chroneics, kinesics, objects, signs, and symbols. So, today’s leader must be cognizant of these things when interacting with staff, foreign visitors, as well as the various governments that companies today must work with to get business on the right track in a global economy.
Habit # 3 Global Etiquette
Global etiquette is one of the most important skills. A leader can use in communicating with not only his employees here in the states. As mentioned above, especially true when attempting to deal with the various companies, governments and employees in the Pacific rim area.
Even seasoned diplomats often commit grievous errors and lapses in etiquette.
These lapses Ranging from the simple mistake in the exchange of business cards when dealing with Japan, dining practices in Singapore, or the custom of tipping, which is mostly ignored in Asian countries, but is considered vital and necessary in the United States.
This often causes great consternation when the leader of a company invites counterparts to the United States to tour factories and office facilities.
Today’s leader must know this upfront and be prepared before hand to smooth the way so loss of face, insult, and misunderstandings are avoided.
Habit # 4 Written communication patterns
Today’s leader must not only be conversant with verbal forms of communication, but that of the written word as well. Written communication patterns vary greatly around the world. The simple use of a, placed in the wrong position on a contract can cost a company millions of dollars in lost revenue.
Letter writing formats vary greatly across Europe, the Pacific rim and even America. To the leader in a Global, International, or even an Intranational Corporation must understand the value of how to use email properly, the new use of iPhone texting has a style and writing etiquette all its own.
This forces the leader to be continually honing his skills and constantly reviewing them prior to undertaking even a simple fact to a company in Korea, Japan, and China, even though all three countries are Asian. Each has a unique style that stems from their spoken language that transfers to the written one.
Habit # 5 Dress and Appearance
Dress and appearance is a very powerful form of communication that a leader must master in order to put on the proper appearance. Subordinates and leaders are judged on their physical appearance and demeanor immediately upon meeting their opposite numbers in other countries or in other companies within the United States.
In fact, it takes only three seconds, a blink of an eye to be labeled a winner or loser, all based on the initial impression or the mental image that forms inside the mind of the observer.
Which is why an executive who wishes to advance his career must create an image for him or herself that projects the proper corporate image. Suits, dresses, and shoes, must all be chosen with an eye toward projecting the proper image into the mind of the observers.
This is especially true during negotiation processes where relative position or status often depends on the initial first impressions. There is an old saying, first impressions are easy to make an almost impossible to change.
Some companies have had to send negotiators back to the states during international negotiations because of the perceived faux pas in dress or demeanor by a member the negotiating team, which nullifies the effectiveness of that person.
A leader must understand that and be prepared to shift the negotiating team’s responsibilities or be able to replace the loss of an individual, if this occurs.
Habit # 6 Master Business and Social Customs
Today’s multinational leader must be a master of business and social customs. This all Depends on with which economic, ethnic, or religious group they are dealing with. They must understand the male-female relationships that are in force and how it affects workplace equality in not only the United States, but in foreign countries as well.
Superstitions and taboos must be recognized and respected. Avoiding offending host countries representatives at either the corporate or government levels In this area can have detrimental effects on your company’s relationship with the host country and your corporate bottom line.
Humor in business while in America is socially acceptable, to tell jokes at a business meeting or in front of a group of people at lunch. However, many countries frown on this and your social status diminishes accordingly.
A leader’s stance on bribery may have to become fluid depending on which country he is operating in and understand the ramifications, consequences, and legal implications that bribery and the giving of gifts may entail. This is has been the downfall of many businessmen sent overseas to work in the Indian, Asian, or Middle Eastern economic regions.
Habit # 7 Negotiation Skills
The 21st century business leader must understand the steps necessary to conduct and conclude successful negotiations.
The leader must be able to properly selected team and understand the different dynamics that each team member brings with them, be it Culture, ethnic, or prejudicial.
The leader must be able to adapt the team to the environment in which they will be negotiating and act as a facilitator within the team to smooth out any disagreements between the various team members.
Negotiating teams are often multi-ethnic, from diverse backgrounds, and in many instances are not used to working with people from other cultures.
This requires the leader to have developed a high level of interpersonal relationship building.
Along with this, conflict resolution skills and the ability to build a team’s mandatory before even entering the conference room where the negotiations are to start.
Habit # 8 Master Body Language
To function effectively as a leader during negotiations as well as mediating between the various members of their team leaders must be masters of body language and non-verbal clues.
Both in controlling their own body language, but to be able also to read the body language of those sitting across the negotiating table and watch for pattern recognition as their thoughts cause micro expressions to be exhibited..
A good poker face is a skill that must be cultivated, so that there is no nonverbal leakage that would give a leg up to an opposing negotiating team.
At the same time, the leader must be able to read another’s unspoken communication channels, which are often colored by their ethnic origins, culture, or religion.
This requires a leader not only to understand the body language of those from the United States, but also be able to detect subtle movements in the faces of Asians and other ethnic groups that believe any body language at all is unacceptable.
The so-called micro-expressions can often give information about which direction a negotiator is leaning during the negotiations. This unspoken language is also extremely useful in reading between the lines of what is said and what is actually meant.
Habit # 9 Understand Contrast in Cultures
A successful leader’ s communication skills, must take into account an understanding of the contrasting cultural values in use today. Many people have semantic differences in what they say and what it means to them. In today’s world, words and their meeting pass through filters controlled by life experience, culture, religion, attribution and perception.
For example, in Japan, words that we understand to mean compliance, to the Japanese mean exactly the opposite. In fact, Chinese people will often tell you exactly what you want to hear because they want to make you feel good and not offend you. But they respond ambiguity and have no intention of following through in a manner that you expect.
In the matter of contracts and “giving your word”, have different meanings to people in the Pacific rim area that are at odds with the belief systems of the Western world and since in the United States. more and more Asians are entering the US workforce. These cultural biases and attributes can often have a disruptive effect in an organization.
To the Asian way of thinking, the world is flexible and things change. Therefore, contracts and the given word are also subject to change and often without warning.
Habit # 10 Build Rapport
Empathy and sensitivity that a leader has, goes hand-in-hand with the communicative skills and speaking skills of a leader. The leader today Must be able to build rapport rapidly with their team, the employees, and representatives from other countries, companies, and workers.
Because without this sensitivity and rapport. The leader misinterprets and misunderstands the drives, emotions, and goals of the people. The leader is attempting to do business with.
A person’s personal goals will affect negotiations even at the corporate level, and often run counter to the corporate direction as stated by the leader. So the leader must be cognizant of the true motivations and goals of those around him/her.
This almost 6th sense allows a leader to anticipate the flow and more importantly changes in direction that a person will exhibit for seemingly unknown reasons, which, if after careful scrutiny. Their real motivations may be revealed.
This is where NLP and the art of Cold Reading are valuable skills for the leader of today to develop.
Your mindset and your ability to build empathy and sensitivity to the unspoken channels of communication as well, as through the normal spoken and written forms make up the basis of the skill set of the 21st century leader who wants to communicate with the workforce of today, as well as across national and international boundaries.
The 21st century leader must also be aware that the role of intercultural business communication plays in today’s workplace. The world is made up of many diverse ethnic, philosophical, religious oriented people and historical differences often cloud the issues between them.
Your success as a leader depends on your ability to navigate in these often confusing and shifting waters on the economic and even political scene.
Because all of these issues have direct bearing not only on your corporate growth, profits and your companies’ s very existence.
How well you succeed depends entirely on your ability to master new habits of communication which before today. You may not even have known existed.
Communicatorz Academy have a wide variety of courses that are useful for the leaders of today. For example, the Super Communicator Patterns 1, the Communication Supercharger 1, the Global Citizen Training and the Global Communicator Leadership Training are all courses that make you speak like a boss. Check out the courses and enroll to level up on your communication and leadership skills!